Fees

If you need to cancel or rearrange a session, I ask for as much notice as possible.

Sessions cancelled with less than 24 hours’ notice are charged at the full fee. Sessions cancelled with less than 7 days’ notice are charged at 50% of the fee.

I will always do my best to offer an alternative time within the same week where possible, but this can’t be guaranteed.

Sessions are held online via Microsoft Teams, which you can access through the app or your browser without needing to create an account.

If this doesn’t work for you, we can arrange to use Google Meet instead.

This varies depending on what you’re looking for.

Some people prefer a more focused, shorter-term piece of work (for example 12–16 sessions), while others choose to work together for longer, particularly if they want to explore more longstanding or complex patterns.

At the start, we can talk about your preferences and develop a shared plan. I will offer my clinical perspective, and we can agree on an approach together, reviewing this regularly as we go.

Yes, what you share in therapy is treated as private and confidential.

There are some limits to this, which apply to all therapists. If I become concerned that there is a significant risk to your safety or the safety of someone else, I may need to share information in order to seek appropriate support. Wherever possible, I would discuss this with you first.

As part of my professional practice, I also attend regular clinical supervision. This is a confidential space where I reflect on my work to ensure I am supporting you safely and effectively. I do not share identifiable information, and my supervisor is bound by the same ethical standards.

If you have any questions or concerns about confidentiality, you are very welcome to ask.

I’m not able to offer crisis support or respond to urgent situations.

If you are in immediate distress or feel at risk, it’s important to seek support through appropriate services, such as your GP, NHS 111, A&E, or emergency services.

We can also think together in sessions about ways to support you outside of therapy if things feel overwhelming.

In many cases, yes, I can work with clients who are living or staying outside of the UK.

However, this depends on a few factors, such as your location, how long you’ll be there, and professional and insurance requirements. We can talk this through together in an initial consultation.

I’m not able to work with clients who are based in the USA or Canada due to insurance restrictions.

If you’re unsure, you’re very welcome to get in touch and we can think about this together.

I take data protection seriously and work in line with GDPR requirements.

You can find more detailed information about how your data is stored and used in my privacy policy.

This is something we would talk about openly.

I check in regularly about how therapy is feeling for you, and there is no obligation to continue if it doesn’t feel helpful.

It’s also worth knowing that sometimes things can feel more intense before they begin to improve, particularly when you’re starting to connect with difficult thoughts or experiences. This is a normal part of the process, and I would support you through it.

If something isn’t working, we can think together about what needs to change, whether that’s adjusting our approach, considering additional support (such as speaking with your GP), or helping you find a different type of therapy that may suit you better.

I will always be honest with you about whether I feel I’m the right person to support you. Therapists are ethically required to work within their areas of competence, and if I believe another service or therapist would be a better fit, I will talk this through with you and, where possible, help you consider alternatives.

There are some situations where I may not be able to offer therapy, for example, where there is a current substance or alcohol addiction or conditions such as schizophrenia or bipolar disorder that would be better supported within a different service.

If these don’t apply and you’ve connected with what you’ve read here, it’s likely we could work together.

You are never under pressure to share anything you’re not ready to talk about.

We can work at a pace that feels manageable for you, and in many cases therapy can still be effective without going into full detail about certain experiences.

If I think something might be helpful for me to understand, I will explain why, but you always have choice and control over what you share.

Research shows that online therapy can be just as effective as in-person therapy for many difficulties.

Some people also find it more comfortable to talk from their own space. The most important factor is the quality of the therapeutic relationship, and we can still build that connection through video sessions.