Privacy Policy

Rebecca Clark Therapy

Last updated: 17.03.2026

Introduction

I take your privacy seriously and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, store and protect your personal data when you use this website or contact me regarding therapy.

I operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. I am registered with the Information Commissioner’s Office (ICO).

Who I am

Rebecca Clark
BABCP-accredited Cognitive Behavioural Therapist

Email: rebeccaclarktherapy@protonmail.com

I am the Data Controller for the purposes of data protection legislation.

What information I collect

I only collect personal information that you provide directly, including:

  • Name

  • Email address

  • Information you include in your message or enquiry

  • Information shared during consultations or therapy

I may also collect limited technical data such as website usage information via cookies (see below).

How I collect your information

Your information is collected when you:

  • Complete a contact form on this website

  • Contact me by email

  • Speak with me via telephone or consultation

  • Engage in therapy sessions

Why I collect your information

I collect your personal data in order to:

  • Respond to your enquiry

  • Provide psychological therapy services safely and effectively

  • Maintain clinical records

  • Comply with legal and professional obligations

Lawful basis for processing

The lawful basis for processing your personal data is:

  • Provision of a contract (therapy services)

  • Legitimate interest (responding to enquiries and managing my practice)

  • Legal obligations (professional and regulatory requirements)

Confidentiality

Everything discussed within therapy sessions is treated as confidential.

Confidentiality may only be broken in exceptional circumstances, such as where there is a serious risk to your safety or the safety of others, or where required by law (e.g. court order). Wherever possible, I would aim to discuss this with you first.

As a BABCP-accredited therapist, I adhere to their ethical framework and professional standards.

Supervision

As part of my professional requirements, I attend regular clinical supervision. Any information shared is anonymised and does not include identifying details.

How your data is stored

Your data is stored securely using appropriate safeguards, including:

  • Password-protected and encrypted systems

  • Secure email systems

  • Limited access to data on a need-to-know basis

Session notes are:

  • Written briefly during or after sessions

  • Stored securely in electronic format

  • Retained for 7 years in line with professional requirements

  • Handwritten notes are securely destroyed

Sharing your information

Your personal data will not be shared with third parties for marketing purposes.

Information may be shared in limited circumstances:

  • With your consent

  • Where there is a risk of serious harm

  • Where required by law

  • With relevant professionals (e.g. GP or safeguarding services) if necessary

Incapacity arrangements

In the unlikely event that I am unable to continue my practice (e.g. due to illness), a designated professional may contact you. They will only have access to your contact details and not your clinical records.

How long your data is kept

Your personal data is retained for 7 years after our last contact, after which it is securely deleted.

Your rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Request restriction of processing

  • Request transfer of your data

  • Withdraw consent where applicable

Requests can be made via email and will be responded to within one month.

Cookies

This website uses cookies to ensure it functions properly and to understand how it is used.

You can accept all cookies or decline non-essential cookies via the cookie banner. You can also change your preferences at any time.

Contacting me

If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:

rebeccaclarktherapy@protonmail.com

Complaints

If you have concerns about how your data is handled, I would encourage you to raise this with me in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

You may also follow the BABCP complaints procedure:
https://babcp.com/Raising-a-concern

Safety notice

I am unable to provide emergency or crisis support.

If you or someone else is in immediate danger, please call 999 or go to A&E.

For urgent mental health support:

For emotional support:

  • Samaritans: 116 123 (24/7)

  • SHOUT: text 85258 (24/7)

Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.